Terms & Conditions

1. Scope of Application

These General Terms and Conditions apply to all DevOps maturity advisory, pipeline advisory, and release workshop services provided through the website permata-partners.site.

2. Description of Services

We provide specialized DevOps consulting and engineering advisory services for teams in Malaysia. Our services include:

• DevOps Maturity Review: Assessing engineering teams and delivering maturity notes.
• Delivery Pipeline Advisory: Examining end-to-end delivery pipelines and providing advisory documents with backlogs.
• Release Discipline Workshop: Conducting 2-day workshops covering branching, freezes, rollbacks, and post-release reviews.

All engagements are delivered with fixed prices, fixed scopes, and written deliverables. We offer advisory services only; we do not sell or mandate specific software tooling or licenses.

3. Contractual Partner & Corporate Details

The contractual partner for all services rendered through this website is:

• Company Name: ERIKSON OWEN RICHARD
• Registered Address: 103 Náměstí 5. května, Jinočany, 252 25, Czech Republic
• Identification Number (Identifikační číslo): 26242303
• Authorized Representative: Erikson Owen Richard
• Email: [email protected]
• Phone: +60 3 5519 6273

4. Target Market and Service Location

Our consulting services are specifically tailored and optimized for the Malaysian engineering context, compliance landscape, and platform constraints. Services are delivered digitally and via interactive remote sessions directly to engineering teams operating in Malaysia.

5. Prices and Terms of Payment

All services are offered at the fixed prices listed on the website at the time of booking (e.g., specific flat rates per engagement type). There are no retainers and no upselling. Payments are due upon invoicing according to the agreed payment terms.

6. Liability

We commit to exercising professional care and diligence in conducting reviews and workshops. We guarantee the delivery of the agreed written deliverables (maturity notes, advisory reports, or working agreements). However, the client remains solely responsible for the technical implementation of the recommendations within their own infrastructure and systems.

7. Applicable Law

The contractual relationship between the parties shall be governed by and construed in accordance with the laws of the Czech Republic, where the operating company is registered.